Privacy Policy

1. Introduction

Welcome to ShineCraft Productions ("we," "our," "us"). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.

2. Information We Collect

We collect the following types of personal data when you interact with our website:

  • Account Information: Email address, User name, Address (optional), Company information (if provided)
  • Authentication Information: Google account information (email, user name), if you sign in using these services
  • User Materials: Links to videos or other materials you upload or provide for our services (e.g., video editing)
  • Payment Information: We process payments via third party partners, like PayPal, Stripe, PayU, etc. We do not store your payment details. Payment transactions are subject to partner's Privacy Policy.
  • Technical Information: Browser type and version, Device type (mobile or PC), etc. to provide better user experience while using service

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Create and Manage Accounts: Enable user registration via email or Google authentication service.
  • To Provide Services: Use the links and materials you provide for video editing and related services.
  • To Process Payments: Facilitate payments securely via payment partner service.
  • To Communicate: Send transactional emails (e.g., account confirmation, service updates) and respond to inquiries.
  • To Improve Services: Analyze user behavior to improve our website and services.
  • To Ensure Compliance: Comply with legal obligations and resolve disputes.

4. Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes. We may share your data in the following situations:

  • Service Providers: With trusted third-party providers (e.g., PayPal for payment processing) who assist in delivering our services.
  • Legal Compliance: If required by law, legal process, or governmental request.

5. Data Retention

We retain your data only as long as necessary to provide services and comply with legal obligations:

  • Account information: Stored until you request deletion.
  • User materials: Retained until project completion or account deletion.
  • Payment records: Retained as required by financial regulations.

6. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Access: Request a copy of your personal data.
  • Correction: Request correction of inaccurate data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Restrict processing of your data under certain conditions.
  • Portability: Request to receive your data in a machine-readable format.
  • Objection: Object to data processing for direct marketing purposes.

To exercise these rights, please contact us at info@shinecraft.pro.

7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes encryption, secure servers, and access controls.

8. Cookies and Tracking

We do not use cookies for tracking or marketing purposes. Any technical logs are used only to ensure the proper functioning of the website.

9. Third-Party Services

Our payment processing is handled by third party payment services. Please review their Privacy Policy for more information.

We are not responsible for the privacy practices of third-party websites linked from our platform.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at:

ShineCraft Production
info@shinecraft.pro
ul. Strzelecka 99D, Mosina, 62-050, Poland

Thank you for trusting shinecraft.pro with your information.